EPIQ Equestrian

Effective Date: October 13, 2026
Welcome to EPIQ Equestrian. By accessing our website, browsing our collections, or purchasing our products, you agree to the following Terms & Conditions. Please review them carefully before using our website.

1. General Conditions
This website is operated by EPIQ Equestrian ("EPIQ," "we," "us," or "our"). These Terms & Conditions govern your use of our website and any products or services offered through it.
By using our website, you confirm that you are at least 18 years old or are using the website with the permission and supervision of a parent or legal guardian.
We reserve the right to update, modify, discontinue, or refuse products or services at our discretion, subject to applicable law.

2. Products & Availability
EPIQ Equestrian offers equestrian equipment and accessories developed with an emphasis on function, comfort, and thoughtful craftsmanship.
We make reasonable efforts to ensure that product descriptions, photographs, specifications, and pricing are accurate. However, minor variations in color, texture, finish, and appearance may occur due to natural materials, manufacturing processes, and screen settings.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or correct errors in product listings.

3. Pricing & Payments
All prices are listed in U.S. dollars unless otherwise stated.
We accept the payment methods displayed at checkout. Applicable taxes, shipping charges, and additional fees will be disclosed before an order is completed.
We reserve the right to correct pricing or listing errors and cancel affected orders, including after submission. If payment has been collected for a canceled order, a refund will be issued.
Orders may be subject to verification before acceptance or fulfillment.

4. Orders & Cancellations
Submitting an order does not guarantee acceptance. We reserve the right to decline or cancel orders for reasons including product unavailability, suspected fraud, or inaccurate information.
Customers should contact us promptly regarding cancellation requests. Once an order has entered processing or shipment, cancellation may no longer be possible.
Custom, personalized, and special-order products may be subject to additional conditions disclosed at the time of purchase.

5. Shipping & Delivery
Shipping options, charges, and estimated delivery times are provided during checkout or in our Shipping Policy.
Delivery estimates are not guaranteed unless expressly stated. EPIQ is not responsible for delays caused by circumstances beyond our reasonable control, but we will comply with applicable requirements regarding shipping delays, cancellations, and refunds.
Customers are responsible for providing accurate shipping information and contacting us promptly regarding delivery concerns.

6. Returns & Exchanges
Returns and exchanges are governed by our separate Return & Exchange Policy, which forms part of these Terms & Conditions.
Eligibility, return timeframes, product-condition requirements, exclusions, and any applicable return shipping or restocking fees are described in that policy.
Nothing in these Terms limits rights or remedies provided by applicable consumer protection law.

7. Product Fit, Care & Intended Use
Equestrian equipment must be properly selected, fitted, maintained, and used according to its intended purpose.
Customers are responsible for ensuring that purchased products are appropriate for their horse, rider, and intended activity.
We recommend consulting a qualified equestrian professional when assistance with fit or suitability is necessary.
Products should be inspected regularly for wear, damage, or deterioration. Any product showing signs of compromised safety or structural integrity should be discontinued from use.
EPIQ does not guarantee that any product will be suitable for every horse or rider.

8. Equestrian Activities & Assumption of Risk
Equestrian activities involve inherent risks, including unpredictable animal behavior, falls, equipment failure, and potential injury.
Properly selected and maintained equipment may contribute to comfort and function but cannot eliminate the risks associated with equestrian activities.
Customers acknowledge these inherent risks and are responsible for exercising appropriate care, judgment, and supervision when using equestrian equipment.
Nothing in this section excludes liability that cannot lawfully be excluded or restricts applicable statutory rights.

9. Product Warranties

Any express product warranty offered by EPIQ will be identified in the applicable product description or accompanying warranty documentation.

Unless expressly covered by an applicable warranty, ordinary wear and tear, improper care, misuse, unauthorized alterations, and accidental damage are not covered by a voluntary product warranty.

To the extent permitted by applicable law, EPIQ disclaims warranties not expressly provided, including implied warranties of merchantability and fitness for a particular purpose.

This provision does not affect warranties or consumer rights that cannot legally be excluded.

10. Intellectual Property

All original website content, including EPIQ branding, logos, product designs, photography, graphics, text, and other creative materials, is owned by EPIQ Equestrian or used with appropriate authorization.

Such content is protected by applicable intellectual property laws.

No content may be reproduced, distributed, modified, commercially exploited, or used without prior written permission, except as permitted by law.

11. Website Accounts & Acceptable Use

Customers who create an account are responsible for maintaining the confidentiality of their login information and for activity occurring through their account.

Users agree not to engage in fraudulent activity, interfere with website operations, distribute malicious software, or use website content unlawfully.

We reserve the right to suspend or terminate accounts for violations of these Terms, suspected fraud, or misuse of our services, subject to applicable law.

12. Third-Party Services
Our website may use third-party payment processors, shipping providers, and other service platforms.
These services may be governed by their own terms and privacy practices.
EPIQ is not responsible for the independent content or practices of third-party websites, except where otherwise required by law.

13. Limitation of Liability
To the fullest extent permitted by applicable law, EPIQ Equestrian shall not be liable for indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products. Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

14. Privacy
Your privacy matters to us. Personal information collected through our website is handled in accordance with our separate Privacy Policy.
Please review that policy to understand how personal information is collected, used, stored, and shared.

15. Changes to These Terms
We reserve the right to revise these Terms & Conditions periodically.
Updates will be published on this page with a revised effective date. Changes will apply prospectively, except where otherwise permitted by law.
Continued use of our website after updated terms become effective constitutes acceptance of those terms where legally applicable.

16. Governing Law
These Terms & Conditions are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.